Should you consider outsourcing your IT?  

While it would be nice if there was a checklist to help determine if outsourcing your IT is right for your company, there simply isn’t. It is a complex decision that involves the consideration of a variety of factors specific to your individual business, your goals, and your team.

At the end of the day, there is no absolute answer on whether outsourcing your IT is best for you and your company. The decision is yours, but we can provide a few things to think about as you decide.  

Need to improve your workflow

Regardless of your business or even industry, your customer will not know – or care – whether your IT is managed in-house or outsourced. But technology is what helps you run your business and deliver a product or service to your customer. That means that they will notice how technology either positively or negatively impacts their buying relationship with you.  

It’s time to scale your resources 

Internal IT talent can be expensive and difficult to find. Outsourcing your IT allows you to have access to the necessary resources when you need them and not when you don’t. It can be particularly common in small businesses to outsource the entire IT department, where hiring, developing, and maintaining highly specialized resources is simply cost prohibitive.  

You’re losing sight of what matters 

If managing your IT is beginning to erode your team’s availability to focus on the core components of the business, it may be time to outsource. Outsourcing your IT can lighten the load on your staff and allow them to focus on business goals and growth.  

Your technology is already outdated 

Your IT infrastructure is critical to the success of your business and downtime is simply not an option. Outsourcing your IT may help you gain a competitive edge by ensuring your team has access to the latest technologies and solutions, custom fit to help you reach your goals.  

Keytel cares about supporting businesses, and we believe that every company deserves expert IT support, regardless of size or budget. Whether you’re working with an existing IT provider, have an ‘IT guy,’ or feel like you might be in over your head, let’s have a conversation.   

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